This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Receiving this error "TypeError: Components.classes[cid] is undefined" when opening Firefox 4. Never received this prior to upgrading to version 4.

  • 1 reply
  • 9 have this problem
  • 2 views
  • Last reply by TonyE

more options

Also receiving this error when logging on to some websites. Able to close the error screen and continue but it is aggravating.

Also receiving this error when logging on to some websites. Able to close the error screen and continue but it is aggravating.

All Replies (1)

more options

That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes