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when ever I open a new window I get a pop up box says [JavaScript Aplication] uninstal set when I click on the x or the ok the box keeps coming back

  • 1 reply
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  • Last reply by cor-el

peggyuppinghouse
peggyuppinghouse
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when i open firefox the window pops up ________________________ 

    [JavaScript Application]           x

                uninstal set

                     ok
________________________

when i click either the x to close the box or the ok the box pops right back up anywhere from 3 to 30 times before it goes away as soon as i do anything and hit enter the box pops up again

when i open firefox the window pops up ________________________ [JavaScript Application] x uninstal set ok ________________________ when i click either the x to close the box or the ok the box pops right back up anywhere from 3 to 30 times before it goes away as soon as i do anything and hit enter the box pops up again

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)