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Under File, the import option is greyed out or unavailable! I want to import bookmarks from Safari on a Mac

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  • 34 have this problem
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  • Last reply by MacUser1

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I found the instructions re. importing bookmarks into Firefox from Safari. (I'm a Mac laptop user).

BUT, I can't do the first step, which is to click on import under File in the toolbar. Import is greyed-out and so won't let me click on it.

Any help?

I found the instructions re. importing bookmarks into Firefox from Safari. (I'm a Mac laptop user). BUT, I can't do the first step, which is to click on import under File in the toolbar. Import is greyed-out and so won't let me click on it. Any help?

All Replies (6)

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Make sure that you not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
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Nothing worked I am going back to Safari

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Nothing worked I am going back to Safari

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I am tired of this

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@aferrin22@comcast.net

Please start a new thread for your problem or question and provide troubleshooting information like your operating system and installed extensions and installed plugins.


Did you try to export the Bookmarks in Safari to an HTML file and import that HTML backup in Firefox?

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I never seem to have anything but problems when I try to use Firefox. I have the same problem as you. Truth is, I just downloaded the new version of Firefox, and it asked me if I wanted to automatically import my Safari bookmarks, and I chose to do that. And it didn't do it. I guess I will do what I always do... give up and keep using Safari. It is wonderful! And runs with no problems.