This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

since updating forward and back buttons don't work - also double header at top

  • 3 replies
  • 26 have this problem
  • 1 view
  • Last reply by cor-el

cflyte
cflyte
more options

Updated to new version upon notification but now the forward and back buttons no longer work so i can't return to a previous page. Also, I now have two blue bars at the top - the upper one has the Firefox logo in it and the lower one has "Firefox" which has a dropdown menu screen.

Updated to new version upon notification but now the forward and back buttons no longer work so i can't return to a previous page. Also, I now have two blue bars at the top - the upper one has the Firefox logo in it and the lower one has "Firefox" which has a dropdown menu screen.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

cflyte
cflyte Question owner
more options

Brilliant. Problem solved. Thanks cor-el. Kind regards

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome