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I've updated a webpage, loaded it on the server but can't see the changes. The webhosting tech support can see changes. I've clearded all cache and browsing history but no luck. in English

  • 6 replies
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  • Last reply by fellowsbj

fellowsbj
fellowsbj
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I have a website which is hosted at host gator. I've made changes to that website, uploaded the changes, can see that they are on the host site, but I can't the changes when I go to my browser.

I've cleared all the cache and browsing history. There must be a hidden file that doesn't clear. I can see the information on another computer but not on mine. I've updated a calender page adding October through December but I'm still seeing the old page that ends with Sept. Again, clearing cache, history and flushing cache using the terminal didn't help.

All I can think of is that there is some library file or preference file that needs to be deleted but I don't know which one.

I have a website which is hosted at host gator. I've made changes to that website, uploaded the changes, can see that they are on the host site, but I can't the changes when I go to my browser. I've cleared all the cache and browsing history. There must be a hidden file that doesn't clear. I can see the information on another computer but not on mine. I've updated a calender page adding October through December but I'm still seeing the old page that ends with Sept. Again, clearing cache, history and flushing cache using the terminal didn't help. All I can think of is that there is some library file or preference file that needs to be deleted but I don't know which one.

All Replies (6)

Raine Dragon
Raine Dragon
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Just humor me with these:

  1. Open the page and press Ctrl and the F5 key at the same time.
  2. Check the url and make sure you aren't going to a local URL or older page link.

After that, what is the page made in? is it a basic HTML page? php/asp/perl/etc? some sort of content management system?

Modified by Raine Dragon

fellowsbj
fellowsbj Question owner
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Ctrl F5 doesn't do anything. (I'm on a Mac if that makes a difference.) The link is to the online page and it does prompt me for the id and password for that page.

The page is designed in htm.

This is driving me a little nuts. I suspect there is a library file somewhere that itsn't being cleared out, but I can't figure out where.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Cmd + Shift + R" (MAC)
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
fellowsbj
fellowsbj Question owner
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Reloading the webpage didn't work, nor did clearing all cache and history, etc. I even went so far a uninstalling the browser and telling Hazel to remove all related files.

cor-el
cor-el
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  • Top 10 Contributor
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Do you have a router with a build-in cache?

If you have then try to power down that router and wait half a minute and power up again.

fellowsbj
fellowsbj Question owner
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Thanks for the suggestion, but no luck. I checked the router and it doesn't have built-in cache, but just to make sure I powered down and then a few minutes later powered up. I've also run every utility I can find to clear cache on the Mac. Still no luck.