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When I try to right click "Save As" on photos in my yahoo email, I only get the option of saving as a secure download firefox document. How can I save the photo as it is intended (jpeg, png) ?

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  • Last reply by krisk

krisk
krisk
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If someone includes a photo in the email body message (I use yahoo), if I right click on the image to save it to my computer, I only get the option to save it as a firefox document - secure download. If I save it as such and then click on the link, it takes me to a page full of weird code.

Please advise. I would like to be able to right click on the photo as save the image to my computer.

If someone includes a photo in the email body message (I use yahoo), if I right click on the image to save it to my computer, I only get the option to save it as a firefox document - secure download. If I save it as such and then click on the link, it takes me to a page full of weird code. Please advise. I would like to be able to right click on the photo as save the image to my computer.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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If Firefox doesn't saves the image with a valid image file extension like .jpg or .png then you need to add that file extensions yourself. You can rename already saved images and change the file extension to get working images. Add quotes around the name while renaming ("image.jpg") if Windows hides the current file extension or refuses to change the name (i.e you get image.jpg.html).

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

krisk
krisk Question owner
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Woah - sounds confusing! I will give it a shot. Thanks for your reply and time.