This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have installed Firefox Sync on my desktop but it will not provide a code for my laptop.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Ibai

jlprice
jlprice
more options

When I installed the Firefox sync on my laptop it would not take me to the next step to obtain a code for my laptop. I cannot get to the window as shown in, Part 2: Get The Easy Setup Code On Your Mobile, which would be my laptop

When I installed the Firefox sync on my laptop it would not take me to the next step to obtain a code for my laptop. I cannot get to the window as shown in, Part 2: Get The Easy Setup Code On Your Mobile, which would be my laptop

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Hi!

I believe that you are looking into the wrong article. Follow the steps that you can find here: How do I set up Sync on my computer?

In short, you need to set up the account in one laptop and get the code in the other one, so you can add it to the first one.

Let me know if you need more help.