This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Site fails to refresh properly

  • 15 replies
  • 10 have this problem
  • 2 views
  • Last reply by Question2

more options

While browsing the boards on 4chan i noticed that sometimes the pages will not refresh properly unless i do a ctrl+f5 refresh. Also since the URL uses frames, all this does is bring me back to the home page, it looks like firefox doesnt know how to refresh a framed site properly.

This started happening about the itme 5.0 was released i believe.

Ive tried clearing cache and cookies to no effect.

Since this happens randomly it is also extremely difficult to test using different profiles.

While browsing the boards on 4chan i noticed that sometimes the pages will not refresh properly unless i do a ctrl+f5 refresh. Also since the URL uses frames, all this does is bring me back to the home page, it looks like firefox doesnt know how to refresh a framed site properly. This started happening about the itme 5.0 was released i believe. Ive tried clearing cache and cookies to no effect. Since this happens randomly it is also extremely difficult to test using different profiles.

All Replies (15)

more options

http://forums.mozillazine.org/viewtopic.php?f=23&t=2229551&p=11039465#p11039465

Additional info here.

Just wondering when i can get an official response?

more options

Does clearing the Firefox cache work or do you need to bypass the cache to get the current page?

Pages may be cached elsewhere (router or your ISP or some proxy) if you get outdated pages.

You can check the connection settings in Tools > Options > Advanced : Network : Connection

more options

I dont need to clear the cache at all, but i do need to use ctrl+f5 to get the up to date version of the page (f5 by itself does not work).

Im not using a proxy, but i do have a router (living in student accomodation, 4 guys to a flat).

more options

Using Ctrl+F5 makes makes Firefox send a no-cache header to inform other devices (proxy) to reload the page from the server.

more options

So what do i have to fix this?

more options

Any ideas?

more options

Erm...hello?

more options

Install this add-on: https://addons.mozilla.org/en-US/firefox/addon/update-scanner/


If this suggestion resolves the problem for you, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same problem.

Thanks.

Modified by Xircal

more options

What does this add on do exactly? It seems that it scans the page for changes and...highlights them? I cant install any addons that use constant bandwidth as im on a cap at the moment.

more options

Explained on the developer site: http://updatescanner.mozdev.org/en/index.html

more options

Right but i dont want to be notified when a website has changes, i want refresh to refresh the page properly...

more options

Your user agent shows you to be running Firefox 6 which is still in BETA and not slated for release until August 16. There are bound to be bugs in it which have still to be ironed out.

more options

This problem happened around the time i started using firefox 5, so thats not it...

more options

That may be so, but right now you're using Firefox 6, so we cannot assist you further until you install the current version which is Firefox 5.0.1

more options

...So what happens when i install firefox 5.01 and its still not working?

I dont see why i need to download and install firefox 5.01(which btw takes up more of my very small cap per month) just so i can tell you its still not working. Do you have any particular methods you want to try that will work ONLY in firefox 5.01?