This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I was switching to Firefox as I have been experiencing problems with my Internet Explorer crashing. But, when I go to my Hotmail account, the inbox appears but I cannot open any of me e-mails. ???

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Hasan

more options

I was switching to Firefox as I have been experiencing problems with my Internet Explorer crashing. But, when I go to my Hotmail account, the inbox appears but I cannot open any of my e-mails. I don't know what else I can explain. The e-mail list appears, but when I double click on any e-mail, nothing happens. I think the word "done" appears at the bottom left corner of the screen and then some long address thing???? But I cannot open an e-mail.

I was switching to Firefox as I have been experiencing problems with my Internet Explorer crashing. But, when I go to my Hotmail account, the inbox appears but I cannot open any of my e-mails. I don't know what else I can explain. The e-mail list appears, but when I double click on any e-mail, nothing happens. I think the word "done" appears at the bottom left corner of the screen and then some long address thing???? But I cannot open an e-mail.

All Replies (1)

more options

Firefox never finishes loading certain websites

https://support.mozilla.com/en-US/kb/Firefox%20never%20finishes%20loading%20certain%20websites#w_search-for-malware

Check and tell if its working.