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My Firefox icon is gone and replaced with a generic pic. How do I get it back

  • 2 replies
  • 8 have this problem
  • 3 views
  • Last reply by Hasan

sfkonopka
sfkonopka
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In Windows 7, several of my icons went missing and were replaced by the generic MS icon. Firefox is one of them. How do I get it back. Restore defaults did not work.

In Windows 7, several of my icons went missing and were replaced by the generic MS icon. Firefox is one of them. How do I get it back. Restore defaults did not work.

All Replies (2)

Hasan
Hasan
more options

-> click Firefox button and click Exit

-> Start Firefox in Safe Mode by Holding down SHIFT key while starting Firefox

As an alternative method, press Win + R key combination and enter one of the following in the Windows Run box: 

       firefox -safe-mode
       "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will open -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode button

Check and tell if its working again.

Hasan
Hasan
more options

if it works, do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> General -> in Startup section click Reset to Default button -> place Checkmark on Show the Downloads window when downloading a file -> select Radio Button option2 Always ask me where to save files

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window

-> click the Favicon on SearchBar -> click Manage Search Engines -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)

-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)

-> Restart Firefox

You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.