This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

With Firefox 5.0.1, downloads are incomplete (.part) help!

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by mgmsketch

more options

Downloads are incomplete - the downloaded file has a ".part" suffix. Happens trying to download a pdf attachment from webmail and downloading software from websites. I prefer Firefox to Safari for Mac and have used it for years. Downloaded new copy of Ver 5.0.1 using Safari as couldn't with Firefox would not.

Downloads are incomplete - the downloaded file has a ".part" suffix. Happens trying to download a pdf attachment from webmail and downloading software from websites. I prefer Firefox to Safari for Mac and have used it for years. Downloaded new copy of Ver 5.0.1 using Safari as couldn't with Firefox would not.

Chosen solution

Unable to download or save files

https://support.mozilla.com/en-US/kb/Unable%20to%20download%20or%20save%20files

Check and tell if its working.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Unable to download or save files

https://support.mozilla.com/en-US/kb/Unable%20to%20download%20or%20save%20files

Check and tell if its working.

more options

Thank you. Trashed library and application Firefox files and reinstalled Firefox from .dmg file. Now able to download properly. Very grateful for your help.