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Loading websites causes Firefox to crash, pressing F5, the page loads correctly

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by langen

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I have users using Mozilla 5.0, when going to any website the browser crashes. Pressing F5, the page will re-load correctly.

This did not happen in version 3.6

I have users using Mozilla 5.0, when going to any website the browser crashes. Pressing F5, the page will re-load correctly. This did not happen in version 3.6

All Replies (2)

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You can try the Basic Troubleshooting page and see if you can narrow down the cause. Feel free to come back if nothing there has helped.

Modified by elden

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I have tried all the basic stuff. The user upgraded from 3.6.3 to version 5. I checked the hardware, NIC card driver is up to date, Windows 7 PRO is updated as well.

Thank You