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Firefox 5.0.1 hangs on certain pages and won't shut down - even in Task Manager

  • 3 replies
  • 6 have this problem
  • 1 view
  • Last reply by finitarry

Home (Dell)
Home (Dell)
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Using Windows XP Media Home Edition. Whenever I visit certain sites (today it was ktlk.com) Firefox becomes unresponsive and won't shut down - even using Task Manager. The only way to use Firefox again is to re-boot the computer. No error report.

Using Windows XP Media Home Edition. Whenever I visit certain sites (today it was ktlk.com) Firefox becomes unresponsive and won't shut down - even using Task Manager. The only way to use Firefox again is to re-boot the computer. No error report.

All Replies (3)

DBriedis
DBriedis
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This started for me in the past couple of days. Firefox will start to load a page and then it stops and will not load any page that I try to open. When I close the program it still appears in Task Manager and will not end. The only way I can stop it is to reboot. It does not seem to happen all the time. I suspect it might be flash related since the first time it crashed was on YouTube. It also happened during a Google image search. I turned off all add-ons in safe mode and it still happened.

Modified by DBriedis

Home (Dell)
Home (Dell) Question owner
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You might be right. The pages this happened with me would have had a lot of flash. This also happened when I ran FF in safe mode though.

finitarry
finitarry
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If Flash is causing the problem, the extension Flashblock might help. 

 It might be that there is a problem with the Firefox profile.  You could back up the profile first, then try a new one and see if that helps.  If so, you can restore (cautiously) items from the backup to the new one.  It would be a good idea to redo the installation of add-ons, however.