This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why won't the sync accept the security words when they're CORRECT???

kayla.crouse88xo
kayla.crouse88xo
more options

I just recently downloaded fire fox...from chrome....chrome's settings wouldnt even open usually..anyways

so i'm trying to make my sync account and you have to prove you're not a "robot" by entering two words or numbers combos...separated by a space too...now i know 10000000000000% that i have NOT messed entering those in and it STILL says they're incorrect...despite that they're CORRECT

how ANNOYING IS THIS?!?!?

I just recently downloaded fire fox...from chrome....chrome's settings wouldnt even open usually..anyways so i'm trying to make my sync account and you have to prove you're not a "robot" by entering two words or numbers combos...separated by a space too...now i know 10000000000000% that i have NOT messed entering those in and it STILL says they're incorrect...despite that they're CORRECT how ANNOYING IS THIS?!?!?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Don't use that space, just type those two word together.