We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fire fox is closed and then I want to reopen and a window comes up telling me that it is still running so I have to go to task manager and delete it and then I can go on firefox again

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by Popymoose

more options

After I go off a website and firefox is closed and then I want to bring up firefox again I cant because a window comes up saying firefox is still running and I cant bring it up again. I then bring up task Manager and look for firefox and delete it and then I can go back on firefox as always. This did not happen on the 6.0 it is happening on the 6.01.

After I go off a website and firefox is closed and then I want to bring up firefox again I cant because a window comes up saying firefox is still running and I cant bring it up again. I then bring up task Manager and look for firefox and delete it and then I can go back on firefox as always. This did not happen on the 6.0 it is happening on the 6.01.

All Replies (4)

more options
more options

I do not think that is the answer I have a print out on what to do I bring up task manager and select the entry firefox.exe and then I click end process and then I can go back on firefox again. This has not happened in the 6.0 version I have the 6.01 version and this is happening.

more options

Are you using any of the Internet security software listed in that hang-at-exit section?

Is there any possibility that some type of Java presentation is running when you close Firefox, or immediately before you close Firefox?
I have had Java cause Firefox to hang at exit many times, for many years now.

If you open the Task Manager and watch the firefox.exe line for a few minutes is Memory Usage fairly consistent, or is it increasing?

Does that process close all by itself if you would leave the Task Manager open for say 2 or 3 minutes?

more options

I could be off firefox maybe about 10 minutes and then I go on and it says like I said before the window comes up telling me it is running when it is not. with the 6.0 version it did not happen now I have the 6.01 and it just started doing it.