This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having trouble opening firefox 6 with my zonealarm extreme software. is there a compatibility issue?

  • 3 replies
  • 14 have this problem
  • 3 views
  • Last reply by joseph

more options

I have been having problems opening firefox eversince I installed zone alarm extreme. While chatting with a za tech he told me that firefox 6 is not supported by za. I turning off za and firefox still would not open. I used ie and went to firefox site and downloaded latest version, ( which I all ready had ). anyway are there issues with za?

I have been having problems opening firefox eversince I installed zone alarm extreme. While chatting with a za tech he told me that firefox 6 is not supported by za. I turning off za and firefox still would not open. I used ie and went to firefox site and downloaded latest version, ( which I all ready had ). anyway are there issues with za?

All Replies (3)

more options
more options

Open up ZA and find the tab where you are able to allow programs to run. Add firefox.exe to the allowed programs list and ZA should allow it to open.

more options

thank both the-edmeister and rloftus for your helpful answers