This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have lost all pictures on facebook including profile pics and others

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

more options

after signing on face book none of my pictures including my contact friends profile pictures are all missing this happened yesterday. i bought a new phone and have access to face book on my phone and the pictures are there on my phone, i bought the phone last night and right after is when i lost the pics on my laptop

after signing on face book none of my pictures including my contact friends profile pictures are all missing this happened yesterday. i bought a new phone and have access to face book on my phone and the pictures are there on my phone, i bought the phone last night and right after is when i lost the pics on my laptop

All Replies (1)

more options

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions" (e.g. sphotos.ak.fbcdn.net)

You can use these steps to check if images are blocked:

  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.