This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am not able to open a website. The website is FIAF.org (French Institute of Alliance Francaise)

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

jrothman
jrothman
more options

WHenever I try to open this website on Firefox I get BAD REQUEST. I used to be able to open it on Firefox. I can open it on the Safari web browser.

WHenever I try to open this website on Firefox I get BAD REQUEST. I used to be able to open it on Firefox. I can open it on the Safari web browser.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"