This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla 'not responding' lasts for 12 min. each day! This is Not Good!

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Tim

more options

Each time I try to sign on, Mozilla keeps me waiting, 10 min., 12 min. or longer! This is aggravating! This is much too long.

Each time I try to sign on, Mozilla keeps me waiting, 10 min., 12 min. or longer! This is aggravating! This is much too long.

All Replies (1)

more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode