We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Loading Yahoo mail causes screen resolution error

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by retrouser

retrouser
retrouser
more options

Whenever I load Yahoo mail in FF7, I get an error message saying my screen resolution is too low. However, my resolution is 1440 by 900, the native setting. This only happens in FF7, never in other browsers. It also happens when I use Firefox's zoom setting. Seems like that trips it up.

Whenever I load Yahoo mail in FF7, I get an error message saying my screen resolution is too low. However, my resolution is 1440 by 900, the native setting. This only happens in FF7, never in other browsers. It also happens when I use Firefox's zoom setting. Seems like that trips it up.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

How is your screen reported?

retrouser
retrouser Question owner
more options

When I zoom in on the page, my resolution drops down to 96 by 96 in the first test and to 900 by 600 on the second test, both of which are lower than the recommended value. So why does zooming in only affect this browser and not IE9, Opera or Chrome?