This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 6.0 will not load; opens connecting window; does not connect. I keep getting update reminders.

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

more options

I have received several reminders to update my firefox browser to "6.0" version. I have clicked to do update. The normal "window" comes up and indicates "connecting to server". This screen just continues with this message "connecting to server as status-bar just continues to have to show the streaming activity bars top of window.

I have received several reminders to update my firefox browser to "6.0" version. I have clicked to do update. The normal "window" comes up and indicates "connecting to server". This screen just continues with this message "connecting to server as status-bar just continues to have to show the streaming activity bars top of window.

All Replies (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.