This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On Firefox I can't log into a site because it automatically Capitalizes my user name and the site has my user name in all lower letters...it keeps automatically changing the name back to caps so it won't let me log in.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

On Firefox I can't log into a site because it automatically Capitalizes my user name and the site has my user name in all lower letters...it keeps automatically changing the name back to caps so it won't let me log in.

On Firefox I can't log into a site because it automatically Capitalizes my user name and the site has my user name in all lower letters...it keeps automatically changing the name back to caps so it won't let me log in.

All Replies (1)

more options

Make sure that you haven't saved Uppercase and Lowercase versions of that name and password.

Remove saved Password(s):

  • Firefox > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"

Modified by cor-el