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I am unable to launch Firefox even though I have internet connection

  • 1 reply
  • 7 have this problem
  • 5 views
  • Last reply by cor-el

Danger.Mouse13
Danger.Mouse13
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I click on the desktop Icon, the home page pops up and then tells me" Unable to connect: 

         Firefox can't establish a connection to the server at isearch.avg.com

 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
I click on the desktop Icon, the home page pops up and then tells me" Unable to connect: Firefox can't establish a connection to the server at isearch.avg.com The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: