This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

.pdf files open black

  • 3 replies
  • 34 have this problem
  • 5 views
  • Last reply by granthays

more options

Firefox 7.0.1 Adobe Reader 9, Fedora Linux, opening the first .pdf link works, after that .pdfs open with a black screen. It is not a time out issue, the black screen will be there until closed. This even happens when opening the same link that worked originally. Sometimes, not often, but sometimes when reloading from a black screen the .pdf shows up. Question, how can I view .pdf using Adobe reader on Firefox. It is fine with me if it opens in another window rather than inside the browser. .. right now I have to download the .pdf and then open the file and it is rather tedious.

Firefox 7.0.1 Adobe Reader 9, Fedora Linux, opening the first .pdf link works, after that .pdfs open with a black screen. It is not a time out issue, the black screen will be there until closed. This even happens when opening the same link that worked originally. Sometimes, not often, but sometimes when reloading from a black screen the .pdf shows up. Question, how can I view .pdf using Adobe reader on Firefox. It is fine with me if it opens in another window rather than inside the browser. .. right now I have to download the .pdf and then open the file and it is rather tedious.

All Replies (3)

more options

.. and yes I did go through the troubleshooting guide. I removed and then reinstalled the reader and the browser. And I forced the rebuild of the plugs database by deleting plugins.dat. I turned off all the special features in the Reader.

more options

I have exactly the same problem! This black page seems annoying as you have always to save .pdf and then open it outside of firefox. Even I tried with chrome but the same problem there and there is no plug-in solution for that. How can we have this small function back to normal?

more options

I work at the help desk of a university computer science department computer lab. The computers all run Fedora 15 and have Firefox 7.0.1 with Adobe Reader 9. They all share this problem.