This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by gsaunder

gsaunder
gsaunder
more options

Help! I just upgraded from FOX 7 (which was working perfectly) to FF8. It starts to open, then immediately crashes. I rebooted my PC (Win 7,32bit), and attempted to run FF in the "safe" mode with the same result. Help!

Help! I just upgraded from FOX 7 (which was working perfectly) to FF8. It starts to open, then immediately crashes. I rebooted my PC (Win 7,32bit), and attempted to run FF in the "safe" mode with the same result. Help!

Chosen solution

Update Roboform. That has been fixing this for many people, including me!  :)

Read this answer in context 👍 1

All Replies (2)

lindsaygii
lindsaygii
more options

Chosen Solution

Update Roboform. That has been fixing this for many people, including me!  :)

gsaunder
gsaunder Question owner
more options

Perfect. That did the trick. Many thanks!