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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by SanAngelo

SanAngelo
SanAngelo
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I've been using FF 7.0

This morning when I went to open FF the automatic updates were installed. After the installation FF crashed immediately.

I tried a number of approaches to fixing this problem but nothing worked; I restarted the computer, I started FF in safe mode but prior to while in 7.0 I disabled all add-ons, I went to your website and down loaded 8.0 and installed it.....nothing I did worked.

In between all this I had to reinstall 7.0 after 8.0 crashed right after installation. Each time, after the installation, the FF browser would pop up but close immediately.


Crash page:

https://crash-stats.mozilla.com/report/index/bp-b965b565-0099-4867-90f0-053102111110

I've been using FF 7.0 This morning when I went to open FF the automatic updates were installed. After the installation FF crashed immediately. I tried a number of approaches to fixing this problem but nothing worked; I restarted the computer, I started FF in safe mode but prior to while in 7.0 I disabled all add-ons, I went to your website and down loaded 8.0 and installed it.....nothing I did worked. In between all this I had to reinstall 7.0 after 8.0 crashed right after installation. Each time, after the installation, the FF browser would pop up but close immediately. Crash page: https://crash-stats.mozilla.com/report/index/bp-b965b565-0099-4867-90f0-053102111110

Chosen solution

Your crash report indicates that the cause may be Roboform. You can try to update to Roboform: http://www.roboform.com/platforms/browsers/firefox

  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.


Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Read this answer in context 👍 0

All Replies (2)

SafeBrowser
SafeBrowser
more options

Chosen Solution

Your crash report indicates that the cause may be Roboform. You can try to update to Roboform: http://www.roboform.com/platforms/browsers/firefox

  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.


Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Modified by SafeBrowser

SanAngelo
SanAngelo Question owner
more options

Yep.....it was RF2G that was causing the crash. Updating RoboForm fixed the problem.

Thank you sir, I appreciate your help.