Firefox crashes
I've been using FF 7.0
This morning when I went to open FF the automatic updates were installed. After the installation FF crashed immediately.
I tried a number of approaches to fixing this problem but nothing worked; I restarted the computer, I started FF in safe mode but prior to while in 7.0 I disabled all add-ons, I went to your website and down loaded 8.0 and installed it.....nothing I did worked.
In between all this I had to reinstall 7.0 after 8.0 crashed right after installation. Each time, after the installation, the FF browser would pop up but close immediately.
Crash page:
https://crash-stats.mozilla.com/report/index/bp-b965b565-0099-4867-90f0-053102111110
Chosen solution
Your crash report indicates that the cause may be Roboform. You can try to update to Roboform: http://www.roboform.com/platforms/browsers/firefox
- See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
All Replies (2)
Chosen Solution
Your crash report indicates that the cause may be Roboform. You can try to update to Roboform: http://www.roboform.com/platforms/browsers/firefox
- See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
Modified by SafeBrowser
Yep.....it was RF2G that was causing the crash. Updating RoboForm fixed the problem.
Thank you sir, I appreciate your help.