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Attachments (e.g. word .doc) now are called "attachment.ashx" when trying to download

  • 3 replies
  • 31 have this problem
  • 4 views
  • Last reply by cor-el

AileenJ
AileenJ
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When using my outlook e-mail via firefox and I try and download attachments (word .doc, .jpg) the name of the file in the download window now states "attachment.ashx" and will obviously not open.

The file will open if I access my mail via another browser

When using my outlook e-mail via firefox and I try and download attachments (word .doc, .jpg) the name of the file in the download window now states "attachment.ashx" and will obviously not open. The file will open if I access my mail via another browser

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to delete the mimeTypes.rdf file in the Firefox Profile Folder.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
KevinGrey
KevinGrey
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This appears to be a problem with Firefox & ASP.net. My employer has recently changed to ASP.net for external email access. All my Word docs now open as .ashx & are impossible to download unless I go through the hassle of changing the files back to .docx. I'm going back to Internet Explorer until Firefox come up with a solution.

cor-el
cor-el
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  • Top 10 Contributor
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