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I cannot load a webpage fully using my firefox browser! It opens fully on other browsers but not with firefox. I am using version 8.01

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  • 6 views
  • Last reply by cor-el

Freshsun
Freshsun
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I'm trying to use a toucan app on facebook. Having problems when trying to vote, the page keeps redirecting...I would click on vote for contestant - the page opens and asks me to click enter - I click enter - then it goes right back again to asking me to click on vote for contestant! HELP

I'm trying to use a toucan app on facebook. Having problems when trying to vote, the page keeps redirecting...I would click on vote for contestant - the page opens and asks me to click enter - I click enter - then it goes right back again to asking me to click on vote for contestant! HELP

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cor-el
cor-el
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  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).