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Why does the 8.0.1 version of Firefox want to disable my Norton IPS 3.0?

  • 2 replies
  • 20 have this problem
  • 1 view
  • Last reply by 0MW2

0MW2
0MW2
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I cannot update my Firefox to the 8.0.1 version because it wants to disable my Norton IPS 3.0 due to incompatibility. This is the antivirus software I've been using for many evolutions of Firefox and the only protection I have for my computer. I don't understand why this should be a problem.

I cannot update my Firefox to the 8.0.1 version because it wants to disable my Norton IPS 3.0 due to incompatibility. This is the antivirus software I've been using for many evolutions of Firefox and the only protection I have for my computer. I don't understand why this should be a problem.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Run a Norton Live Update.

Or see these Norton support threads.
Norton 360
http://community.norton.com/t5/Norton-360/Firefox-8-Support-for-Norton-Toolbar/td-p/581640

NIS
http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-8-Support-for-Norton-Toolbar/td-p/581516

Modified by the-edmeister

0MW2
0MW2 Question owner
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Thanks for the quick response, however, I have run live update many times and Firefox is still showing this Norton IPS 3.0 extension incompatible. I do not have a Norton toolbar so I'm not sure it would have anything to do with that. If I allow Firefox to disable this extension, will I still have the Norton protection for my computer? Would it be better to keep using Firefox 7.0.1? Also, is an extension different from an add-on?