This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Attachments are all converted to .ashx suffix vs. original file types like .docx or .xslx...

  • 1 reply
  • 8 have this problem
  • 7 views
  • Last reply by knorretje

themaplover
themaplover
more options

Firefox 8.0.x does not like our OWA (attachment.ashx)

UGA OIT says, there is a problem with attachments being viewed by the outlook web email system and Firefox 8. See below. Here are the three workarounds: 1) Right-clicking and renaming the attachment with the proper name and extension. 2) Revert to Firefox 7. 3) Use another browser.

Firefox 8.0.x does not like our OWA (attachment.ashx) UGA OIT says, there is a problem with attachments being viewed by the outlook web email system and Firefox 8. See below. Here are the three workarounds: 1) Right-clicking and renaming the attachment with the proper name and extension. 2) Revert to Firefox 7. 3) Use another browser.

All Replies (1)

knorretje
knorretje
more options

Outlook Web Access sends an illegal Content-Dispositon header to Firefox. This is no longer allowed in Firefox 8. Firefox 9 will have a workaround for this so that Microsoft has time to fix their software.
See http://support.mozilla.com/nl/questions/895024
https://support.mozilla.com/en-US/search?q=attachement.ashx
Bug 704989 - add workaround for broken Outlook Web App (OWA) attachment handling
You can help us by sending a complaint to Microsoft and tell them that their software is broken.