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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt_G

smallwoodmp
smallwoodmp
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Firefox wont open and every time I click on it the firefox crash reports comes on

Firefox wont open and every time I click on it the firefox crash reports comes on

All Replies (1)

Matt_G
Matt_G
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Hi smallwoodmp,

You should try starting Firefox in Safe Mode? Try holding down shift while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. There is also a lot of useful information in the Knowledge Base article Firefox crashes when you open it. If you aren't using the latest version of Firefox, you might want to try updating. If the crash still occurs, take a look at this article that discusses issues with the latest version of Firefox? There is some information in there on crashes at startup that might help.

Hopefully this helps!