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I get no audio when running news videos from home page

  • 1 reply
  • 25 have this problem
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  • Last reply by Matt_G

coyote6014
coyote6014
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I get no audio when running video on firefox but everything works correctly using explorer or opera

I get no audio when running video on firefox but everything works correctly using explorer or opera

Chosen solution

Hi coyote6014,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!

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All Replies (1)

Matt_G
Matt_G
more options

Chosen Solution

Hi coyote6014,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!