We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after updating on my mac - I cannot open various password protected pages - like my WordPress site. I can open them from Safari and from Firefox on my windows pc.

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by chayn123

more options

after updating firefox , it won't allow input of password on various sites - like my wordpress admin page. I can access this page from safari and from firefox on my windows pc.

after updating firefox , it won't allow input of password on various sites - like my wordpress admin page. I can access this page from safari and from firefox on my windows pc.

All Replies (3)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

more options

Thanks cor-el for your very clear directions and suggestions. I followed each recommendation, several times actually and rebooted - no change in firefox behavior. Any other ideas?

more options

I cannot open password protected WordPress pages using Firefox. They open using IE

If I remove the password protection the page opens correctly in FF.

I have cleared the FF cache and cookies several times, No change

I have modified the wp-pass.php file several suggested ways related to the referrer and nothing solves the issue.

I tried:

wp_safe_redirect(wp_get_referer());

to

wp_safe_redirect(wp_get_referer() . '?');

NO GOOD

I tried:

$location = wp_get_referer();
if ( $location == '' )
     $location = './';
wp_redirect($location, $status = 302);

NO GOOD

I have upgraded WordPress to 3.3.1. Still NO GOOD

I have deactivated, and also removed all plug-ins. Still NO GOOD.

Anyone have any ideas?

Why just an FF issue?

IE no problems

Modified by cor-el