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Problem with my Yahoo sign into email with Firefox.

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by jrob

jrob
jrob
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When I use FF to sign into my Yahoo email account. It takes my sign in etc, but then a popup ads appears got IE8 download. You can not get beyond the popup ad to your mail. .. When I use chrome, I can sign into my Yahoo email account with without any problems. . Should never upgraded to the next level of FF.

Any suggestions or better, any solutions?

Thanks

When I use FF to sign into my Yahoo email account. It takes my sign in etc, but then a popup ads appears got IE8 download. You can not get beyond the popup ad to your mail. .. When I use chrome, I can sign into my Yahoo email account with without any problems. . Should never upgraded to the next level of FF. Any suggestions or better, any solutions? Thanks

Modified by cor-el

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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All Replies (4)

jrob
jrob Question owner
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no solutions that I know of..

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

jrob
jrob Question owner
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It worked....I can not sign into my Yahoo email account without any popup ads from Yahoo for IE8 or its toolbar. .. I did go to the default theme and sticking with it. .. Thanks guys for all your help and especially to cor-el ...

Now, I can use firefox again.. for what it is worth, it was only on that one yahoo account, not the others. Odd, indeed. thanks again..

jrob
jrob Question owner
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correction. I can now sign into my Yahoo email account without popup ads, etc...