This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suddenly no ebay, amazon etc images, why?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

A couple of days ago I suddenly lost images on ebay, amazon and just about everywhere else. It is just the img images no problem with jpg. I have no problem with img images using microsoft internet explorer, only with firefox. I reloaded ver 3.6 and 10.02, no luck.

A couple of days ago I suddenly lost images on ebay, amazon and just about everywhere else. It is just the img images no problem with jpg. I have no problem with img images using microsoft internet explorer, only with firefox. I reloaded ver 3.6 and 10.02, no luck.

All Replies (1)

more options

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images, the permissions.default.images pref should be 1.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.