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Why does FW shut down when logging in to Skandiabanken

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  • 1 has this problem
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  • Last reply by Vivek

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After a recent update, FWshuts down as soon I've filled in my account name when logging in to Skandiabanken.no. Logging in to another bank works OK. Using IE, no problem either. My OS is Windows Vista.

After a recent update, FWshuts down as soon I've filled in my account name when logging in to Skandiabanken.no. Logging in to another bank works OK. Using IE, no problem either. My OS is Windows Vista.

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Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

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