This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Are we EXPECTED to tolerate the new GENIEO feature added to Mozilla-Yahoo? I don't and I won't. It took me weeks to uninstall GENIEO (the parasite) from my PC. And I will do it again by uninstalling Mozilla for good.

  • 2 replies
  • 40 have this problem
  • 6 views
  • Last reply by Ariel_Rez

louie_marcozzi
louie_marcozzi
more options

ATTN: Mozilla

Remove and ban GENIEO from your browser functions immediately or know that the consumer ill-will generated by the GENIEO feature will indeed be measured in dollars... the dollars of lost brand loyalty.

ATTN: Mozilla Remove and ban GENIEO from your browser functions immediately or know that the consumer ill-will generated by the GENIEO feature will indeed be measured in dollars... the dollars of lost brand loyalty.

Chosen solution

Genieo is not part of Firefox. We don't have anything to with it. Here are the instructions from their site for getting rid of it http://www.genieo.com/faq/#q20

  1. Open Control Panel.
  2. On Windows 7 - choose “Uninstall a program”. On Windows XP - choose “Add/Remove Programs”.
  3. Select the “Genieo” entry from the list of installed programs and click the “Uninstall” button.
  4. If from any reason the uninstall does not work please download and run the following file.

After following those instructions, I recommend installing this add-on which will quickly reset your home page and search preferences back to the Firefox defaults. https://addons.mozilla.org/en-US/firefox/addon/searchreset/

Read this answer in context 👍 4

All Replies (2)

Michael Verdi
Michael Verdi
more options

Chosen Solution

Genieo is not part of Firefox. We don't have anything to with it. Here are the instructions from their site for getting rid of it http://www.genieo.com/faq/#q20

  1. Open Control Panel.
  2. On Windows 7 - choose “Uninstall a program”. On Windows XP - choose “Add/Remove Programs”.
  3. Select the “Genieo” entry from the list of installed programs and click the “Uninstall” button.
  4. If from any reason the uninstall does not work please download and run the following file.

After following those instructions, I recommend installing this add-on which will quickly reset your home page and search preferences back to the Firefox defaults. https://addons.mozilla.org/en-US/firefox/addon/searchreset/

Ariel_Rez
Ariel_Rez
more options

We are sorry to hear that you want to uninstall Genieo. Genieo is a personalized newspaper - style home page. It has the power of bringing you the news you want, from your favorite sources and offers many unique features that can enrich your browsing experience and keep you up to date with interesting articles and item in your topics of interest. Genieo is 100% free, it’s totally private and requires zero managements. Should you decide to remove, please visit our FAQ page http://www.genieo.com/faq#uninstall And simply follow the instructions. Once you are done, you can go to your browser settings and change the default homepage and search to match your decision.