This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 11.0 links to wrong place to get Windows Media Player

  • 2 replies
  • 7 have this problem
  • 27 views
  • Last reply by Oxylatium

more options

When I go to a page that says it needs Windows Media player I tell it to install missing plugins, check "Windows Media Player 11" and click NEXT and I get a server not found inside the "Plugin Finder Service". Then when I click on the "Manual Install" it sends me to http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx which says service not available. Shouldnt it send me to http://support.mozilla.org/en-US/kb/Using%20the%20Windows%20Media%20Player%20plugin%20with%20Firefox or to http://www.interoperabilitybridges.com/windows-media-player-firefox-plugin-download ?

When I go to a page that says it needs Windows Media player I tell it to install missing plugins, check "Windows Media Player 11" and click NEXT and I get a server not found inside the "Plugin Finder Service". Then when I click on the "Manual Install" it sends me to http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx which says service not available. Shouldnt it send me to http://support.mozilla.org/en-US/kb/Using%20the%20Windows%20Media%20Player%20plugin%20with%20Firefox or to http://www.interoperabilitybridges.com/windows-media-player-firefox-plugin-download ?

All Replies (2)

more options

The old port25 site redirects me to the new site. However, it would be nice if that was updated over on plugincheck.

more options

Maybe it's a temporary issue, no?