Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot launch firefox browser anymore. I believe the shortcut was deleted but program files are intact

mozilla54user
mozilla54user
more options

The error message I get with the Flashlight is:

"Windows in searching for firefox.exe To locate the file yourself click browse."

I did not delete the program files. What is going on?

The error message I get with the Flashlight is: "Windows in searching for firefox.exe To locate the file yourself click browse." I did not delete the program files. What is going on?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

How are you trying to start Firefox if the shortcut was deleted?

Is there still a Mozilla folder on the [All] Programs menu and, if so, do those shortcuts work?