This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Is this a new bug?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

dbrooks
dbrooks
more options

I updated Firefox from 11 to 12 today. When I reload a page with changed content the scrollbar is down and I have to scroll up to see the new content. Is the a bug that was introduced with Firefox 12?

I updated Firefox from 11 to 12 today. When I reload a page with changed content the scrollbar is down and I have to scroll up to see the new content. Is the a bug that was introduced with Firefox 12?

All Replies (2)

user66338
user66338
more options

Hey,

please give me an example URL that helps me reproduce the problem.

--Tobbi

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).