We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

need tech support

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by philipp

ddestler
ddestler
more options

I downloaded the new version and now I can't use Firefox at all. I am currently using Safari. Navigating your site to try to find an answer took me an hour to get to this point. Not acceptable.

I am on a Mac G5, System 10.5.8... there should be a way to download an older version, if this happens. Buying a new computer is NOT an option.

I need to get this fixed immediately. All my job search websites are on Foxfire!

I downloaded the new version and now I can't use Firefox at all. I am currently using Safari. Navigating your site to try to find an answer took me an hour to get to this point. Not acceptable. I am on a Mac G5, System 10.5.8... there should be a way to download an older version, if this happens. Buying a new computer is NOT an option. I need to get this fixed immediately. All my job search websites are on Foxfire!

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, unfortunately the new versions of firefox won't run on macs that are based on the powerpc architecture any longer. in case you want tu use an up-to-date browser based on firefox you'd have to switch to the program the tenfourfox project is providing. for more information please see Firefox no longer works with Mac OS X 10.4 or PowerPC processors.