This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 11 won't let me download never mind install LogMeIn software. Always tells me there is a connection error on the website - untrue -this has happened

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by scotrho

more options

Firefox 11 won't let me download never mind install LogMeIn software. Always tells me there is a connection error on the website. Rubbish. This has happened for other items e.g. toolbars I wanted.

Firefox 11 won't let me download never mind install LogMeIn software. Always tells me there is a connection error on the website. Rubbish. This has happened for other items e.g. toolbars I wanted.

All Replies (3)

more options
more options

I went through all the hoops, nothing in Downloads to clear, no download manager plugins/addins, checked everything as advised and the same problem exists. I can download other .exe files but not this one. It looks as though the file is downloading completely and then right at the end a message appears to say add.on cannot be downloaded due to an error at secure.logmeinrescue.com

This is the same message as when I was trying to download a toolbar.

more options

but thanks for the reply