This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what is purple flag or GeoAd. How do I get rid of it?

  • 4 replies
  • 21 have this problem
  • 9 views
  • Last reply by Chukkar

more options

When at a web site, some words are double underlined. When the mouse icon is hovered over it, a pop up ad with a purple flag in the upper left and Geo Ad in the lower right appears. I would like to disable this. When Firefox loads, I notice it opening Purple Flag.

When at a web site, some words are double underlined. When the mouse icon is hovered over it, a pop up ad with a purple flag in the upper left and Geo Ad in the lower right appears. I would like to disable this. When Firefox loads, I notice it opening Purple Flag.

Chosen solution

Thanks Edward, the problem was srv.purpleflag.net which was evidently hidden in Shockwave/flash. Chukkar

Read this answer in context 👍 0

All Replies (4)

more options

Hi Chukkar,

Please start firefox in safe mode and see if the problem still occurs: Diagnose Firefox issues using Troubleshoot Mode.

If not then I think the problem will be one of your add-ons. To identify the problem add-on follow the steps in this article under Disable All Extensions: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

I hope that helps, let me know if not.

--Edward

Modified by Ed

more options

Chosen Solution

Thanks Edward, the problem was srv.purpleflag.net which was evidently hidden in Shockwave/flash. Chukkar

more options

step 1

Step 1. Click on the purple flag icon

http://lookpic.com/O/i2/345/dEJQsFW.png

Step 2. Click on opt out to cancell the adds

http://lookpic.com/O/i2/847/IYqG1IhK.png

Done!!! Simple as that!

Modified by avrumi

more options

Thanks for your reply avrumi This does not entirely clear up the problem. If I opt out of a certain ad and then refresh the browser, that ad disappears, but there are still others that do not.