Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

new tab feture does not work

  • 4 replies
  • 49 have this problem
  • 5 views
  • Last reply by cor-el

capchap
capchap
more options

firefox 13.0 on MAC osx-lion new tab feature is not working.

I get on filled in square with no images. I have tried to follow instructions to make image appear: click on box, wait for it to open, then new tab is supposed to have images...but it doesn't.

my new tab never has more than one box, and does not show any history.

firefox 13.0 on MAC osx-lion new tab feature is not working. I get on filled in square with no images. I have tried to follow instructions to make image appear: click on box, wait for it to open, then new tab is supposed to have images...but it doesn't. my new tab never has more than one box, and does not show any history.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The thumbnails on the about:newtab page are generated from the cache, so if the page is not in the cache or otherwise can't be rendered as a PNG image then you will get an empty box.
Do not use Clear Recent History to clear data when you close Firefox.
If there is no history then you get an about:newtab page with empty boxes.

ayman_alb2004
ayman_alb2004
more options

i have the same problem ???

glory_h
glory_h
more options

I have the same problem...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Hi glory_h

Can you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.


(locking this thread as it is about an older Firefox release)