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Used Firefox help too seek answer on how to remove "Babylon" and now the "tab" keeps opening up each time Firefox is started

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  • Last reply by mandelko

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Everytime I open Firefox I get 2 tabs opening - homepage and Firefox Help with the setting of "I want to remove Babylon Search....". I needed this information 1 week ago to remove the "Babylon" search engine that came up after trying to instal a .pdf converter program. The search engine does not come up but the Firefox Help page withe the question keeps opening.

Everytime I open Firefox I get 2 tabs opening - homepage and Firefox Help with the setting of "I want to remove Babylon Search....". I needed this information 1 week ago to remove the "Babylon" search engine that came up after trying to instal a .pdf converter program. The search engine does not come up but the Firefox Help page withe the question keeps opening.

Chosen solution

You might have accidentally added that search results page as a second home page -- Firefox allows multiple pages as the home page.

You can check that here:

orange Firefox button or classic Tools menu > Options > General

As noted in the article How to set the home page, the second URL would follow the first one after a "pipe" (or vertical bar) character (|). Can you find anything there?

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Chosen Solution

You might have accidentally added that search results page as a second home page -- Firefox allows multiple pages as the home page.

You can check that here:

orange Firefox button or classic Tools menu > Options > General

As noted in the article How to set the home page, the second URL would follow the first one after a "pipe" (or vertical bar) character (|). Can you find anything there?

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Thank you very much. Yes there was a second URL that I did not notice when I reset Firefox. Removed and tried it and it works well now.