Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Youtube and other video streaming websites will not load.

  • 1 reply
  • 97 have this problem
  • 15 views
  • Last reply by cor-el

Natm
Natm
more options

When I try to watch a video on any video streamer (YouTube, BBC iplayer, etc.) the page only partially loads. Mots of the page comes up fine, but the video itself/where the video is usually positioned appears black and doesn't load at all (not even the play.pause bar at the bottom of the video). I have the latest version of flash, and the pages load perfectly fine on other web browsers like IE and Google Chrome, but I can't view YouTube videos through other websites like Facebook when using Firefox.. I have NoScripts, but even when the option "Temporarily allows all scripts" is enabled, the video does not load. No error messages appear.

When I try to watch a video on any video streamer (YouTube, BBC iplayer, etc.) the page only partially loads. Mots of the page comes up fine, but the video itself/where the video is usually positioned appears black and doesn't load at all (not even the play.pause bar at the bottom of the video). I have the latest version of flash, and the pages load perfectly fine on other web browsers like IE and Google Chrome, but I can't view YouTube videos through other websites like Facebook when using Firefox.. I have NoScripts, but even when the option "Temporarily allows all scripts" is enabled, the video does not load. No error messages appear.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by a recent update to Flash 11.3

See:

Please update Firefox to the latest version via "Help > About Firefox" or "Help > Check for Updates" The Firefox Firefox 8.0.1 version that you currently run is no longer supported with security updates.

You can find the latest Firefox release in all languages and for all Operating Systems here: