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Cant login to yahoo mail keeps getting back to login page

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  • 6 have this problem
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  • Last reply by cor-el

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Firefox upgraded a few days ago since then when I go to the yahoo mail login page and sign in I just get re directed back to login. Login details are correct as I login fine with Internet explorer

Firefox upgraded a few days ago since then when I go to the yahoo mail login page and sign in I just get re directed back to login. Login details are correct as I login fine with Internet explorer

All Replies (2)

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Hi,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

You can also try to Accept cookies from site in Tools (Alt + T) > Options > Privacy, if it is not selected.

If the problem persists, please check if this happens in a new profile. If the new profile is okay, you can Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

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You can also check the connection settings.

If you do not need to use a proxy to connect to internet then select "No Proxy".

See "Firefox connection settings":