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Firefox crashes

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by psteier

psteier
psteier
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Crashes happen when I quickly open a number of item pages from www.ebay.com. All crash dump reports have: 

   EMPTY: no crashing thread identified; corrupt dump

in the title when retrieved from crash-stats.mozilla.com.

A related problem is that sometimes Firefox becomes non-responsive for several seconds rather than crashing. The task manager shows it is taking between 45 % and 55 % of the CPU. I suspect FF is having problems doing garbage collection.

Crashes happen when I quickly open a number of item pages from www.ebay.com. All crash dump reports have: EMPTY: no crashing thread identified; corrupt dump in the title when retrieved from crash-stats.mozilla.com. A related problem is that sometimes Firefox becomes non-responsive for several seconds rather than crashing. The task manager shows it is taking between 45 % and 55 % of the CPU. I suspect FF is having problems doing garbage collection.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Try the suggestions in this reply:

psteier
psteier Question owner
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No more crashes after restarting in safe mode for four days, so I rebooted in normal mode and disabled all extensions other than Adblock Plus 2.1.2 . I have been running like this for more than a day and still no crashes.

Is there any way of finding out which Extension or Extensions is causing the crash besides enabling Extensions one at a time?

Note that I have not enabled hardware acceleration. Flash and other add-ins are up to date. I have uninstalled Java.

Thank you, Paul

psteier
psteier Question owner
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When 15.0.1 came out, I restarted with Adblock Plus 2.1.2; Certificate Patrol 2.0.14; and History Deleter 2.4.1 enabled and still no crashes.