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Today, youtube has stopped working at points throughout the day. When youtube stops working, all videos show a large arrow button in the center.

  • 3 replies
  • 4 have this problem
  • 16 views
  • Last reply by Pickly

Pickly
Pickly
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When youtube stops working, videos display a large play button in the center that is normally not there. When I attempt to play the video (by pressing either the middle button or normal one), videos show the "an error occurred, please try again later" screen. Clearing the cache fixed it once, but videos went back to not working in the way described above after some time.

When youtube stops working, videos display a large play button in the center that is normally not there. When I attempt to play the video (by pressing either the middle button or normal one), videos show the "an error occurred, please try again later" screen. Clearing the cache fixed it once, but videos went back to not working in the way described above after some time.

All Replies (3)

Marc Sances
Marc Sances
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Hello Picly and thanks for contacting us for support,

Today Firefox 15 has been released and many users may experiment upgrade issues. For example, Flash Player and some extensions may not be still compatible with Firefox.

Anyway, as we can see, you have Flash Player installed, so we'll understand this is not the case. Check which version of YouTube you are running. To do so, right click your YouTube player and check the about entry on the menu. You will see "About Adobe Flash Player x..." or "About HTML5".

If you have Flash, you may try to switch to HTML5 by going to http://www.youtube.com/html5 and enable the beta. If HTML5 doesn't work, just disable it on the same page.

If you already were using HTML5, let's try to switch to Flash. Go to the same YouTube HTML5 page and check you're not in the beta. If you aren't in the beta, that means YouTube didn't detect Flash Player or it had an error to load it and switched automatically to HTML5. Then just make sure you have installed Flash and it works as it should on about:plugins.

Did this solve your problem? Please report back us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to clear the YouTube cookies and maybe the cache as well when this happens.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

--- You can also check for problems with the Flash player.

Pickly
Pickly Question owner
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Out of the above suggestions, downgrading flash was the only thing that worked in this case.Safe mode-appearences and themes I think I didn't see the options above for it, otherwise the suggestions left me with the same problem.

Thanks for the suggestions, corel and marcsanses