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Earthlink WebMail dead in Firefox after FlashPlayer update, rolling it back did not fix it

BBFF
BBFF
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On 9/5/12 Adobe Flash player installed and ruined my computer. The main attack was to prevent Earthlink WebMail activity. It comes on screen, but clicking any link or on "Reply" causes the tab to disappear and you're back on your desktop. I rolled Flash Player back to version 10 but the damage was not fixed. Earthlink will not function on Firefox any more.

On 9/5/12 Adobe Flash player installed and ruined my computer. The main attack was to prevent Earthlink WebMail activity. It comes on screen, but clicking any link or on "Reply" causes the tab to disappear and you're back on your desktop. I rolled Flash Player back to version 10 but the damage was not fixed. Earthlink will not function on Firefox any more.

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alex_mayorga
alex_mayorga
  • Moderator
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Have you tried following this troubleshooting page http://support.earthlink.net/articles/email/having-issues-with-webmail.php ?